Jeebuz makes your personal information security our top priority. This privacy policy explains what information we collect, how we use it, and how we keep it safe.
Welcome to Jeebuz. We understand that your personal information is highly sensitive and important. This privacy policy explains in detail how we collect, use, store, and protect your information.
Collecting certain personal information is essential for Jeebuz to operate its online gaming and betting platform. However, we only collect what's necessary and never sell it to third parties.
Our commitment: Your data will be used only to provide services, maintain account security, and fulfill legal obligations. We guarantee full protection of your information.
This privacy policy applies to the Jeebuz website, mobile app, and all related services. When you use Jeebuz, you are deemed to agree to this policy.
Jeebuz collects various types of information, broadly divided into three categories: personal identification information, transaction-related information, and technical information. Each category of information is collected for specific purposes.
Note: We do not store credit card numbers or PINs directly. Payment processing is handled through secure third parties.
Information Provided Voluntarily: We also store information you share when contacting customer support (such as chat logs, emails, feedback).
Jeebuz uses your data only for legitimate and transparent purposes. We never use information for irrelevant purposes without your consent.
To verify your identity, prevent multiple accounts, and ensure age limits. Information is required to complete the KYC (Know Your Customer) process.
To complete deposits and withdrawals, verify payments, and prevent fraud. Every transaction is recorded to ensure your financial security.
To give you game access, process bets, update live scores, and create a personalized experience. We analyze your favorite games and betting patterns to provide better service.
To detect suspicious activity, prevent abuse, identify multiple accounts, and ensure platform security. AI-based fraud detection systems are used.
To solve your problems, answer questions, and improve support services. Support tickets and chat logs are recorded so you can reference them later.
To send bonus offers, promotions, and newsletters based on your preferences. You can opt out of these communications at any time.
To comply with local and international laws, cooperate with regulatory authorities, and meet licensing requirements.
If you don't want to receive marketing emails, click the "Unsubscribe" link at the bottom of each email or change your preferences from your account settings.
Jeebuz never sells your personal information. However, to provide our services, we may need to share data with trusted third parties in specific cases. This sharing is strictly limited and controlled.
| Type of third party | Reason for Sharing |
|---|---|
| Payment processors | To process deposits and withdrawals. We use PCI-DSS certified payment partners. |
| Identity verification services | We use third-party verification services to complete KYC and verify age. |
| Cloud hosting providers | We use AWS, Google Cloud, or similar services to securely store data. |
| Analytics tools | We use tools like Google Analytics to track site performance and improve user experience. |
| Customer support software | Third-party tools for live chat, ticket management, and support services. |
| Legal and regulatory authorities | To fulfill legal obligations, licensing conditions, and court orders. |
Important: No party other than Jeebuz may use your data for marketing or commercial purposes. All third parties are bound by strict confidentiality agreements.
Jeebuz uses cookies to improve your browsing experience and ensure site functionality. Cookies are small text files stored in your browser that remember your preferences.
Types of cookies we use:
These are essential for the site's core functionality. Login sessions, shopping carts, security tokens — these make things work. You can't use Jeebuz without them.
Used to understand how the site is being used and to improve performance. For example, which pages are visited most, where users spend more time.
Used to show relevant ads and promotions based on your interests. These may also be used by third parties.
Remembers your preferences — such as language settings, theme, and custom preferences. Makes using the site more convenient.
Cookie control: You can block or delete cookies from your browser settings at any time. However, note that the site may not function properly without essential cookies.
Jeebuz applies industry-standard technology and rigorous security measures to protect your personal information. We know trust must be earned, and responsible data handling is essential to that.
All data transmission is secured with 256-bit SSL encryption. All communication between your browser and our servers is encrypted.
All personal information is stored in encrypted databases. Only authorized personnel have access as needed, and all access is logged.
You can enable 2FA to add an extra layer of security to your account. It protects against unauthorized access.
We regularly conduct penetration testing and vulnerability scans with third-party security experts.
Our servers are protected by advanced firewalls and DDoS protection systems that defend against cyberattacks.
All Jeebuz staff are trained in data protection and bound by confidentiality agreements. They access only the data necessary for their work.
Our commitment: In the event of a data breach, we will immediately notify affected users and applicable regulatory authorities.
Jeebuz retains your information only for as long as necessary. Data retention period depends on the type of information and legal obligations.
| Data type | Retention period |
|---|---|
| Active Account Data | Retained as long as your account remains active. |
| Closed Account Data | 5 years after account closure (for legal obligations). |
| Financial transaction records | 7 years (as per tax and anti-money laundering laws). |
| Marketing Communications Data | As long as you remain subscribed or until you unsubscribe. |
| Cookies & tracking data | Maximum 13 months (unless you delete earlier). |
| Support Tickets and Chat Logs | 3 years (for reference and quality improvement). |
Some data may need to be retained longer for legal needs or dispute resolution. Data is securely deleted once the retention period ends.
Jeebuz believes you should have full control over your own data. You can exercise the following rights:
The right to know what information we have stored about you. You can request a copy of your data.
You have the right to update or correct your information if it's incorrect or outdated.
You can request deletion of your data in certain circumstances (subject to legal obligations).
In certain cases, you can request that your data processing be temporarily restricted.
The right to download your data in machine-readable format (JSON, CSV).
Right to object to marketing communications or profiling.
Contact our support team to exercise these rights. We will respond within 7 business days.
Jeebuz is for individuals 18 years or older only. We do not knowingly collect information from anyone under 18. We ensure through age verification processes that only adults use our services.
Message to parents: If you believe your child has mistakenly provided information to Jeebuz, please notify us immediately. We will delete that information promptly.
We promote responsible gaming and are committed to protecting minors from gaming. Accounts are suspended immediately if suspicious activity is detected.
Jeebuz is an international platform and our servers are located in different countries. Your information may be processed and stored outside Bangladesh.
We ensure that wherever your data goes, it receives the same standard of privacy protection. We only transfer data to countries that comply with adequate data protection laws.
Jeebuz may update this privacy policy from time to time. Updates may occur based on legal changes, new features, or user feedback.
If significant changes occur, we will notify you via email or site notification. You can stay updated on the latest policy by visiting this page regularly.
Continuing to use Jeebuz after changes means you have accepted the updated policy. If you do not agree with the updated policy, you have the right to close your account.
If you have any questions, comments, or concerns about this privacy policy or your personal information, please contact us.
Email: [email protected]
Support: [email protected]
Live Chat: Available 24/7 on the website
Response time: Within 7 working days
We take all your privacy-related requests seriously and are committed to resolving them as quickly as possible.
Every data transmission is protected through bank-grade encryption. No one can intercept and view your information.
We don't hide anything — what we collect, why we collect it, and how long we keep it is all stated clearly. No complex legal language.
You have full control over your own data. View, correct, or request deletion of your information at any time.
Jeebuz never sells your personal information. Your data is used solely to provide our services.
Data is not kept longer than necessary. Once the specified period expires, your information is securely and permanently deleted.
External experts regularly audit our systems. Any vulnerabilities found are fixed immediately.
Enjoy the best betting and slots experience knowing your information is secure. Register today and get a welcome bonus.