Your well-being is our priority

Responsible Gaming — Safe Gaming at Jeebuz

Jeebuz believes that online gaming should be fun, safe, and controlled. We follow responsible gaming principles and help you enjoy healthy entertainment. Learn how to set limits, self-exclude, and get help.

18+ Age restriction
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What is responsible gaming and why is it important?

Responsible gaming means enjoying online betting and gaming in a way that does not negatively impact your lifestyle, financial situation, family, or mental health. At Jeebuz, we want you to see gaming as a form of entertainment, not a source of income.

We know that some people may struggle to control their gaming. That's why Jeebuz provides various tools, limit-setting features, and support services to help you stay in control of your play at all times. Our goal is to create a safe, transparent, and enjoyable gaming environment.

Remember: Gaming should be a form of entertainment, not a livelihood or a way to solve problems. If you feel gaming is negatively affecting your life, seek help immediately.

Set limits — stay in control

Jeebuz offers various limit-setting tools to help you control your spending, time, and betting behavior. Using these tools ensures your gaming always stays within your means.

1
Deposit Limit

Set daily, weekly, or monthly deposit limits. This ensures you cannot deposit more than the specified amount.

2
Betting limits

Set the maximum amount you can bet within a specific timeframe. This protects against excessive betting.

3
Loss limit

Set the maximum amount you can lose. If you exceed the limit, your account will be temporarily closed.

4
Session time limit

Set how long you want to play continuously. When time is up, you'll be alerted and encouraged to take a break.

5
Reality check

Show how long you've been playing and how much you've spent at regular intervals.

How to set it? Log in to your Jeebuz account → Settings → Responsible Gaming → Set limits. All limits take effect immediately, and requests to increase limits take effect after 24 hours.

Self-Exclusion — take a break

If you feel that gaming is causing problems in your life, you can use Jeebuz's self-exclusion tool. It allows you to close your account for a specific period or permanently.

  • Temporary self-exclusion: Suspend your account for 7 days, 1 month, 3 months, or 6 months.
  • Permanent self-exclusion: Permanently close your account with no option to request reopening.
  • Cooling-off period: Take a short break (24 hours to 7 days). You will not be able to log in during this time.
  • Marketing opt-out: You can turn off promotional emails, SMS, and notifications.

Important: You cannot reopen your account before the self-exclusion period ends. If you choose permanent self-exclusion, the account can never be reopened and all balances must be withdrawn.

How to apply? Settings → Responsible Gaming → Self-Exclusion → Select period and confirm. Alternatively, you can email [email protected].

Recognize the warning signs — be careful while there's still time

It can be difficult to recognize when online gaming is becoming a problem. If you notice the following signs, you may need help and should review your gaming habits.

Self-assessment questionnaire

Answer the following questions honestly:

Do you often bet more money than you can afford?
Do you neglect family, friends, or work because of gaming?
Do you bet repeatedly to recover lost money (chasing losses)?
Have you tried to stop playing but couldn't?
Have you borrowed money or used dishonest means to gamble?
Do you hide how much money you're spending from family or friends?
Is gaming causing anxiety, stress, or sleep problems?
Are you spending money meant for daily expenses on gaming?

If you answered "yes" to three or more questions, you may have a problem. Use the self-exclusion tool immediately and seek professional help. The Jeebuz support team can guide you in the right direction.

Responsible Gaming Tools at Jeebuz

Jeebuz provides various tools and features to help you stay in control. These tools are always available in your account and easy to use.

Tool Name Details
Deposit Limit Set the maximum amount you will deposit (daily/weekly/monthly).
Betting limits Limit the maximum bet amount in a given period.
Loss limit Set the maximum amount you can lose.
Session limit Set how many hours you want to play and automatically log out when time expires.
Reality check View spending and time summaries at regular intervals.
Self-exclusion Close your account temporarily or permanently.
Cooling-Off Take a temporary break for 24 hours to 7 days.
Activity Log View detailed history of all your betting activity.

All tools are available in the "Responsible Gaming" section of your account settings. Limit changes take effect immediately, but requests to increase limits are applied after a 24-hour cooling-off period.

Help & support — you are not alone

If you or someone you know is struggling with gaming addiction, help is available. Jeebuz works with various support services and external organizations that provide professional counseling and therapy.

1
Jeebuz Support Team

Our support team is available 24/7. Contact us via live chat or [email protected].

2
Gamblers Anonymous (GA)

A worldwide self-help organization where people with problems help each other. Website: gamblers-anonymous.org

3
National Mental Health Helpline

For mental health services in Bangladesh, contact the National Institute of Mental Health (NIMH).

4
Talk to family and friends

Talk openly with people you trust. Their support can play a huge role in your recovery.

Jeebuz Responsible Gaming Team: Write to [email protected] or [email protected]. We handle every request confidentially.

Protection of children and minors

Jeebuz strictly prohibits registration and gaming for anyone under 18. We use advanced age verification methods, and any underage account is immediately closed.

If you are a parent, you can take the following steps to keep your child away from online gaming sites:

  • Install parental control software on computers and mobile devices.
  • Use passwords and PIN codes on your devices.
  • Never share your account login information.
  • Monitor your child's internet use regularly.
  • Have an open discussion with your child about the risks of online gaming.

Warning: If you suspect a child is using Jeebuz, report it immediately to [email protected]. We will investigate the matter seriously.

Our Commitment to Responsible Gaming

Jeebuz is committed to ensuring the safety and well-being of every player

Strong security measures

Jeebuz uses advanced encryption and security technology to keep your account and financial information completely safe. Creating a secure environment is our priority as part of responsible gaming.

Transparent transaction history

View the complete history of every bet, win, loss, and deposit at any time. This transparency helps you monitor spending and make informed decisions.

Time management tools

Session timer and reality check features help you control your gaming time. You'll receive automatic alerts when the set time expires so you can take a break.

Budget control features

Play within your budget by setting deposit, betting, and loss limits. Jeebuz ensures you can never spend more than the amount you've set.

24/7 support service

Our support team is always here for you with any issue. Contact us via live chat or email for any questions about responsible gaming.

Strict Age Verification

Jeebuz follows a strict age verification process during registration. No one under 18 is allowed to create an account, and suspicious accounts are reviewed.

FAQs

Questions you may have about responsible gaming

Log in to your Jeebuz account, click the profile icon in the top right corner, and navigate to the "Responsible Gaming" section. There you can set deposit limits, betting limits, loss limits, and session limits individually. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour cooling-off period.

You can withdraw all your withdrawable balance before self-excluding. Once self-exclusion is active, no betting or deposits can be made while the account is closed. For permanent self-exclusion, contact the support team to withdraw any remaining balance.

Yes, it is possible to recover from gaming addiction with the right support and steps. The first step is to acknowledge the problem and seek help. Use Jeebuz's self-exclusion tools, consult a professional therapist, and get support from family and friends. Organizations like Gamblers Anonymous play a helpful role in this process.

Speak with empathy, without judgment. Make them aware of the signs of their problem and encourage them to seek professional help. If needed, stay with them and assist in the process of getting support. Remember, your support can change their life.

Jeebuz uses a strict age verification process during registration. National ID or passport is verified. Suspicious accounts are automatically flagged for review, and if the user is proven to be under 18, the account is closed immediately.

Yes, all responsible gaming tools at Jeebuz are completely free. Deposit limits, betting limits, self-exclusion, cooling-off periods, and reality checks — all features are available to every registered user with no additional charges.

Play responsibly, stay happy

Join Jeebuz and enjoy betting and slots in a safe, controlled environment. Use our responsible gaming tools to keep your experience positive at all times.

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